Privacy Policy
This Privacy Policy describes how KP's Restaurant & Catering (“KP's,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or use our services (including reservations, inquiries, and catering requests). By using our site, you agree to the practices described below.
Information We Collect
We collect information that you voluntarily provide and certain information that is collected automatically:
- Information you provide: name, email, phone number, reservation details, event/catering details, dietary notes, and payment details if you make a purchase or deposit.
- Communications: messages you send us via forms, email, or phone (e.g., feedback, special requests).
- Automatically collected data: IP address, browser type, device information, pages visited, time on page, referring/exit pages, and approximate location (country/region). We use this to operate the website, maintain service quality, and improve our offerings.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to keep the site secure and functional, remember your preferences, and analyze site usage. You can manage cookies in your browser settings. Some features may not work as intended if certain cookies are disabled. For more details, see our Cookie Policy.
Analytics, Advertising & Measurement
We use analytics and marketing tools to understand how visitors use our website and to measure the effectiveness of promotions (for example, holiday menus or catering specials). These tools may set cookies or similar identifiers.
- Analytics: traffic sources, page views, time on site, and general engagement metrics to improve site performance and content.
- Marketing pixels: to measure ad performance and ensure our promotions reach interested guests.
How We Use Your Information
- Provide and manage reservations, events, and catering services.
- Respond to inquiries and provide customer support.
- Send service-related updates (e.g., reservation confirmations or event details).
- Improve our website, menu information, and guest experience.
- Conduct marketing and measure its effectiveness (where permitted by law).
- Comply with legal obligations and protect our rights and the security of our guests.
How We Share Information
We do not sell, rent, or lease guest lists for money. We share information with trusted service providers who help us operate our business (e.g., hosting, analytics, email delivery, payment processing, reservation or scheduling tools). These providers may only use your information to perform services for us and must protect it.
Your Privacy Choices (California “Do Not Sell or Share”)
Under the California Privacy Rights Act (CPRA), certain data disclosures for targeted advertising may be considered a “sale” or “sharing.” While we do not sell personal information for money, we may “share” identifiers and usage data with advertising partners to deliver more relevant promotions.
You can opt out at any time using our Do Not Sell or Share My Personal Information link. Where feasible, we honor supported browser signals such as Global Privacy Control (GPC).
Access, Deletion, Correction & Other Requests
Depending on your location, you may have rights to request access to, deletion of, or correction of your personal information, or to limit certain processing. To make a request, contact us at contact@kpsrestaurant.com. We may take steps to verify your identity as required by applicable law. You may also designate an authorized agent to make requests on your behalf (subject to verification).
Email Preferences
If you receive marketing emails from us, you can unsubscribe using the link in those emails. We may still send you non-marketing messages related to reservations or services you request.
Children's Privacy
Our website is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it will be securely deleted or anonymized.
Third-Party Sites & Services
Our website may link to third-party sites or use third-party services (e.g., reservation, payment, or social media tools). We do not control third-party practices. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date below.
Contact Us
Questions or concerns? Contact us:
- KP's Restaurant & Catering
- 10 Providence Rd, Sutton, MA 01590
- (508) 865-1328
- contact@kpsrestaurant.com
Effective as of September 11, 2025