Privacy Policy

This Privacy Policy describes how KP's Restaurant & Catering(“KP's,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or use our services (including reservations, inquiries, and catering requests). By using our site, you agree to the practices described below, subject to the choices and rights noted here.

Information We Collect

We collect information that you voluntarily provide and certain information that is collected automatically:

Information you provide: name, email, phone number, reservation details, event/catering details, dietary notes, and payment details if you make a purchase or deposit.
Communications: messages you send us via forms, email, or phone (e.g., feedback, special requests).
Automatically collected data: IP address, browser type, device information, pages visited, time on page, referring/exit pages, and approximate location (country/region). We use this for security, operations, and aggregated statistics.

Cookies & Consent

We use cookies and similar technologies to keep the site secure and functional, remember your preferences, and analyze site usage. You can manage preferences via our cookie banner at any time. Your analytics choice is stored in dd_consent_analytics=true|false. Blocking certain cookies in your browser may impact functionality. See our Cookie Policy.

Analytics, Advertising & Measurement

We use analytics (and may use advertising) tools to understand website usage and measure the effectiveness of promotions (e.g., holiday menus or catering specials). These tools may set cookies or similar identifiers.

Umami Analytics (privacy-focused, aggregated usage statistics).
Microsoft Clarity for session analytics, heatmaps, and session replays. Clarity processes interaction data (page views, clicks, scrolls, mouse movements), device/browser info, approximate location (country/region), and a pseudonymous ID. We configure Clarity to mask input fields and sensitive content.
Clarity only loads after you provide Analytics consent in our banner (i.e., dd_consent_analytics=true). If your browser sends a Global Privacy Control (GPC) signal, we do not load Clarity (or other analytics), even if you previously consented.
We may add Google Analytics 4 (GA4) and/or advertising pixels in the future; these will also be consent-gated.

You can revisit choices via our banner or the Your Privacy Rights page.

How We Use Your Information

Provide and manage reservations, events, and catering services.
Respond to inquiries and provide customer support.
Send service-related updates (e.g., reservation confirmations or event details).
Improve our website, menu information, and guest experience.
Conduct marketing and measure its effectiveness (where permitted by law).
Comply with legal obligations and protect our rights and the security of our guests.

How We Share Information

We do not sell personal information for money. We share information with trusted service providers who help us operate our business (e.g., hosting, analytics, email delivery, payment processing, reservation or scheduling tools). These providers may only use your information to perform services for us and must protect it.

Your Privacy Choices (California “Do Not Sell or Share”)

Under the CPRA, certain disclosures for targeted advertising may be considered a “sale” or “sharing.” You can opt out at any time using our Do Not Sell or Share My Personal Information link. Where feasible, we honor supported browser signals such as Global Privacy Control (GPC).

Access, Deletion, Correction & Other Requests

To request access to, deletion of, or correction of your personal information, or to exercise other rights, contact us at contact@kpsrestaurant.com. We may verify your request as required by applicable law. You may also designate an authorized agent (subject to verification).

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Data Retention

We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or anonymized.

Third-Party Sites & Services

Our website may link to third-party sites or use third-party services (e.g., reservations, payments, social media). We don’t control their practices. Review their privacy policies for details.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date below.

Contact Us

KP's Restaurant & Catering
10 Providence Rd, Sutton, MA 01590
(508) 865-1328
contact@kpsrestaurant.com

Effective as of October 29, 2025

Information We Collect

We collect information that you voluntarily provide and certain information that is collected automatically:

Information you provide: name, email, phone number, reservation details, event/catering details, dietary notes, and payment details if you make a purchase or deposit.

Communications: messages you send us via forms, email, or phone (e.g., feedback, special requests).

Automatically collected data: IP address, browser type, device information, pages visited, time on page, referring/exit pages, and approximate location (country/region). We use this for security, operations, and aggregated statistics.

Cookies & Consent

Analytics, Advertising & Measurement

Umami Analytics (privacy-focused, aggregated usage statistics).

Microsoft Clarity for session analytics, heatmaps, and session replays. Clarity processes interaction data (page views, clicks, scrolls, mouse movements), device/browser info, approximate location (country/region), and a pseudonymous ID. We configure Clarity to mask input fields and sensitive content.
Clarity only loads after you provide Analytics consent in our banner (i.e., dd_consent_analytics=true). If your browser sends a Global Privacy Control (GPC) signal, we do not load Clarity (or other analytics), even if you previously consented.

We may add Google Analytics 4 (GA4) and/or advertising pixels in the future; these will also be consent-gated.

You can revisit choices via our banner or the Your Privacy Rights page.

How We Use Your Information

Provide and manage reservations, events, and catering services.

Respond to inquiries and provide customer support.

Send service-related updates (e.g., reservation confirmations or event details).

Improve our website, menu information, and guest experience.

Conduct marketing and measure its effectiveness (where permitted by law).

Comply with legal obligations and protect our rights and the security of our guests.

How We Share Information